FAQ

Q: What kind of business model do you operate?

A: We're glad you asked! We run a made-to-order business. This means we don't stockpile inventory like other businesses might. Instead, we get started on creating your products as soon as your order comes in.

Q: Why do you operate this way?

A: Excellent question! Our business model allows us to make sure we're offering you the highest quality product at the best price possible. By creating your order fresh off the assembly line, we can ensure top-notch quality without charging you extra for storage and inventory costs.

Q: How soon will my order be ready for shipping?

A: We can't wait for you to receive your order, and we start crafting your products as soon as we receive your order! Please bear with us though, it usually takes us between two to seven business days to make your product and get it ready to ship. We'll send you a tracking number as soon as your order hits the road.

Q: Once I have my tracking number, how long until I receive my item?

A: We know the anticipation of waiting for your order can be exciting! Once you've received your tracking number, it generally takes between 4 to 12 business days for your order to arrive at your doorstep. However, please note that depending on your location, shipping times may vary. We're confident that your bespoke product will be worth the wait!

Thank you for choosing us, and we can't wait to start creating your products!