Return Policy

8bit Company LLC Return Policy

At 8bit Company LLC, we value the satisfaction of our customers. If for any reason you are not completely satisfied with your purchase, please review our return policy as follows:

Digital and Custom Items

Due to the nature of digital products and custom-made items, we regret to inform you that these cannot be returned or refunded once purchased. Please ensure you read all product information carefully before making a purchase.

Craft Kits

We accept returns for our craft kits within 7 days of your receipt of the kit, provided that all materials are returned in their original, unused condition. Please note that return shipping fees are the responsibility of the customer. Once we receive and inspect your return, a refund will be issued to your original payment method.

To initiate a return, please contact us at info@8bitcompany.com with your order number and reason for return.

General Return Guidelines

All returned items must be in new, unused condition and in their original packaging. Any items returned to us that do not meet these criteria will not be eligible for a refund and will be returned to the customer.

Please note, it may take up to two weeks to process returns and issue a refund. We appreciate your patience during this time.

By making a purchase with 8bit Company LLC, you are agreeing to our Return Policy. We reserve the right to modify or update this policy at any time.

Last Updated: May 16, 2023